FAQs

DELIVERY

  • When & where do you deliver?
  • We deliver online orders Monday-Saturday. We offer FREE next-day delivery to Chicago & Evanston addresses for all orders placed before 8 PM. 
  • Sometimes, we can do same-day delivery for a $20 fee ($30 for the suburbs). It depends on what flowers we have in the studio, and whether or not our drivers are available. Email us at hello@hedoniaflowers.com or text/call us at (773)-482-3177 to see what we can do!
  • Delivery zones do not apply for weddings & events - we'll go anywhere.
  • What if no one is home to accept a delivery?
  • We typically deliver during business hours before 5pm. You might want to deliver to an office instead of a home.
  • If the recipient isn’t around to accept the flowers, we’ll leave the flowers in a safe spot like a doorway or with a neighbor. We’ll text you a picture of the flowers awaiting their new home so you know where to look. We are not responsible for lost or stolen deliveries.
  • If you need to change any of the delivery details, please email us at hello@hedoniaflowers.com or text/call us at (773)-482-3177 to update your order.

ORDERING

  • Will my bouquet look like the picture?
  • Mono (one flower) bouquet pictures represent your exact bouquet. We change these arrangements seasonally to reflect the best flowers, with a couple favorites always on tap. The only difference is you might get a slightly different shade of pink, for example, or a different greenery for the accent.
  • Best of the Market bouquet pictures are representative of the general style and color palette of your bouquet. We design these to be one-of-a-kind with the freshest flowers available. Trust us, its better that way.
  • Do you accept custom orders?
  • Yes, we aim to please! You can order a custom arrangement by giving us a call at (773)-462-3177 or by emailing hello@hedoniaflowers.com. Please keep in mind we are not able to promise certain flowers if they’re not up to our quality standards. We work with your requests to get you the best flowers available on that day!
  • Where do your flowers come from?
  • We’re strong believers in shopping local, but unfortunately the winters in Chicago aren’t great for growing flowers year round. So, we work with a number of local, national, and international farms to get you the most delicious blooms out there. You should see what comes in from Holland!

weddings & events

  • I just got engaged. What’s next?
  • Congratulations!!!! We’re so excited for you. Typically, we work with brides who have their venue, date, and approximate color scheme & style worked out. Putting together a Pinterest page of flowers or decor you like is a good way for us to mind-meld about your vision. When you’re ready to chat, fill out the form below and we’ll set up a time to talk.
  • How much do your flowers cost?
  • Don’t you hate how many hoops you have to jump through to get real numbers from vendors? Our pricing varies a little with what you’re looking for, but our pricing below should give you a place to start. We don't believe in hidden fees, and are proud to offer a 10% discount to any current grad students.  Price transparency for the win!
2019-2020 WEDDING PRICING
  • I’m planning an event and would like to order some flowers.
  • Let’s chat! We’re happy to help with all your corporate and social events. 
  • I plan a lot of events and would like to make my life easier. What can you do to help?
  • Order a lot of flowers? We can create a custom menu of arrangements for you to select from or for you to show your clients. We also offer easy online invoicing, a broad range of design styles, and excellent customer service.  

GENERAL

  • Can I come shop in person? What are your hours?
  • To provide you with the best flowers at the lowest price, we don't have a retail space. We do love hosting visitors in our studio for wedding & event consultations as well as for scheduled pick-ups.